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Student Affairs Departments

The departments and units that comprise Student Affairs at AU focus on many aspects of the campus life experience. They work to integrate students into a diverse university community; promote their intellectual, social, and spiritual development; and, in collaboration with the faculty, prepare students for lifelong learning and global citizenship.

Raymond Lu-Ming Ou
Vice President of Student Affairs  Butler Pavilion 401; (202) 885-3310

The Office of the Vice President is responsible for the oversight of the division's departments and the development and implementation of policies and procedures that shape and guide student life. As a member of the President's Cabinet, the Vice President works closely with student leaders to advocate for the interests and needs of students in institutional planning and the administration of university policies and programs. 

Meet the Team

Melanie Bullock Director Mary Graydon Center 273; (202) 885-SERV(7378)

The Center for Leadership & Community Engagement (CLCE) offers programs and resources to connect students to volunteer and service-learning opportunities in the Washington, D.C., community and beyond. Programs include Welcome Week’s Explore DC service experiences, DC Reads tutoring, the Community Service-Learning Program (CSLP), the Eagle Endowment for Public and Community Service, and the Alternative Breaks Program.

Robin AdamsDirector, Center for Diversity & Inclusion

Mary Graydon Center 201/202; (202) 885-3651

The Center for Diversity & Inclusion (CDI) works to advance AU’s commitment to respecting and valuing diversity by serving as a resource for students, staff and faculty on issues of equity through education, outreach and advocacy. The center is dedicated to enhancing LGBTQ, multicultural, first generation and women’s experiences on campus; promoting student retention, graduation and academic achievement; and collaborating with campus partners, in particular those who work with international students, students with disabilities and students with active religious affiliations, to create a safe, supportive and empowering community for all.

Ayana Wilson Director Mary Graydon Center 274; (202) 885-3390

The Center for Student Involvement (CSI) is the hub for the student experience at American University. CSI facilitates leadership development, organizational advising, and programs that help foster a sense of belonging for the next generation of change makers.

Shatina WilliamsExecutive Director Mary Graydon Center 214; (202) 885-3500

The Center for Well-Being Programs & Psychological Services offers individual and group counseling, workshops, referrals, self-help materials, and classes and workshops on topics related to psychological well-being (e.g., stress and anxiety, culture shock/adjustment, depression, eating and body-image concerns, alcohol and drug use, etc.). The Well-Being Center staff includes psychologists and graduate-level trainees. Counseling services are confidential, in accordance with professional and legal standards, and are free of charge.

Jeffrey BrownDean of StudentsButler 408; (202) 885-3300

The Office of the Dean of Students supports student learning through programs and services that promote growth and development, communicate the values and standards of the AU community, and advocate for students’ needs. The office helps students with personal challenges, such as hospitalization, injury, extended illness, family problems and mental health concerns that affect academics, and makes referrals to campus resources to support academic and personal success.

Bryan EnselExecutive Director Housing & Residence LifeShawn ChatmonDirector of Residence LifeMason Henderson
Director of HousingAnderson Hall; (202) 885-3370

Housing & Residence Life (HRL) is committed to providing inclusive, student-centered residential communities that enhance the academic experience of each resident. Through quality services including on-campus housing, residential programs, involvement opportunities, and off-campus resources, our goal is to allow students to focus on their academic pursuits in and out of the classroom. Our team is committed to providing meaningful student experiences in the residence halls and on-campus, while encouraging students to learn and grow together in community.

Senem Bakar Director Butler Pavilion 410; (202) 885-3350

International Student and Scholar Services (ISSS) works to cultivate academic success and personal development for international students and scholars, ISSS strives to provide immigration services and cultural guidance to the university community by educating, advocating and training while complying with federal regulations governing international education exchange.

Eric Doolittle
University Chaplain

Kay Center; (202) 885-3320

Kay Spiritual Life Center is home to a rich array of faith communities and fosters a climate of interfaith understanding and cooperation. It serves as a crossroads where people of conscience and spirit find a place for their questions and life struggles. Chaplains from diverse faith traditions provide opportunities for prayer and worship and are available to students, faculty and staff for programming, counseling and guidance on issues of faith and ethics. The center also host programs designed to explore the moral and ethical dimensions of current social, economic and political issues affecting the nation and the world.

Chris Hensley
DirectorContact: auparent@american.edu

New Student & Family Programs includes:

  • Orientation, which designs and coordinates programs for first-year, transfer and graduate students.
  • Parent & Family Engagement, which provides a single point of contact for parents and families, works to keep families informed, and helps them find answers and guidance to support their students throughout the full time of their students' AU experience.

Katie Porras Director Butler Pavilion 408; (202) 885-3328

The Office of Student Accountability and Restorative Practices (OSARP) oversees the work of the student judicial system, which adjudicates violations of the Student Conduct Code through disciplinary conferences and hearings before the Conduct Council, a community review board of students, faculty and staff members. OSARP also teaches alternative conflict resolution and management skills that help individuals and groups understand the causes of conflict, their respective roles in the conflict, and learn a model for problem solving and communication.

David Reitman, MD Medical Director McCabe Hall; (202) 885-3380

The Student Health Center (SHC) provides outpatient medical care, including treatment for minor emergencies, acute illness, and routine and annual gynecological care, and administers immunizations and allergy injections. SHC also oversees compliance with D.C. law that requires all students under age 26 attending schools in the District to provide proof of having had appropriate immunizations. 

Michael Elmore Director Mary Graydon Center 300; (202) 885-3939

The University Center is the campus hub for student involvement, event scheduling, and the home of American University's student union. It's all about building social spaces and creating communities to help improve the student experience.


Associated Departments

Here are some of the departments and offices that aren't administratively part of the Division of Student Affairs, but collaborate closely and play key roles in supporting many aspects of campus life and the student experience.

Academic Support & Access Center
Mary Graydon Center, Room 243

The Academic Support & Access Center (ASAC) supports the academic development and educational goals of all AU students and is committed to promoting access for individuals with disabilities within the university's diverse community. Administratively, it is under the Provost's Office. It oversees accommodations, academic coaching, and other academic support services.

 

Inclusive Excellence 
Sarah Baldassaro, Interim Vice President of Student Affairs & Inclusive Excellence

Supporting diversity and inclusion at AU is a core part of the work of every unit and division. Administratively, Inclusive Excellence is under the President's Office and overseen by the VP of Inclusive Excellence. Here's where to find the overview and landing page for all these efforts, including AU's Plan for Inclusive Excellence, key collaborators, and initiatives across campus.

One Card & Dining Services
Mary Graydon Center, Room 123

One Card & Dining Services is the one-stop center for meal plans, dining on campus, and AU’s One Card, the university ID with many features.

Recreational Sports & Fitness (RecFit)
Sports Center; (202) 885-6267

Club sports are formed, developed, and administered by students under the guidance of the Department of Athletics and Recreation. Fitness facilities are also under Department of Athletics and Recreation.

Office of Sustainability
Spring Valley Building, 3rd floor; (202) 885-6262

AU is proud to be a leader in sustainability, which cuts across all aspects of university life, from student organizations to environmentally conscious grounds management to faculty research, student involvement, and staff practices. Find ways to be involved!

The Office of Undergraduate Enrollment consists of four areas: Admissions, Enrollment Marketing (including the Admissions Welcome Center), Financial Aid, and Operations. 

Kimberly Araya
Director, University Conference and Guest ServicesCongressional Hall; ph: (202) 885-8247

University Conference & Guest Services (UCGS) provides professional year-round services and resources to the campus community and its guests. Each year, thousands of guests from across the globe travel to Washington, DC to host and attend professional conferences, complete academic internships, or enroll in summer session courses at American University. UCGS offers premier summer conference operations that provide residential services, as well as offering our new high tech meeting facilities for year-round rental. UCGS promotes an inclusive and welcoming environment during your stay at American University.